"The person we dealt with was Nathan Shirkey, he was amazing. He managed to get the part we needed which I am told was not easy to find. Our truck was done in record time. We were visiting family in the area and had car problems. I can't say enough good things about this service department employee and the team. Thank you\n\n\nJackie and Bruce Fortune\nWoodbridge, Va."
ODaniel Ford Inc.
3.5
11
631 Lincoln Hwy W, New Haven
CLOSE · 08:30 - 19:00 · +1 855-973-4169
"My 25 year old Ford Escort had brake problems. My son was driving the car when the brake pedal suddenly went to the floor and wouldn't stop. \n\nThe car was towed to O'Daniel Ford and it was determined that the rear brake lines were rusted and in need of replacement. It was a time consuming task. The Escort was in the service department for 10 days. Bobby communicated with me regularly regarding the status. The brake lines were replaced, the car was returned to me on time, as promised. \n\nBobby and Mike did a great job explaining the extensive detail of the work that was performed. \n\nI appreciate that O'Daniel Ford honors a military discount for military families like ours. \n\nI recommend O'Daniel Ford for any service work needed for my Escort. \nThank you."
Phil Fitts Ford
2
16
3250 Wilmington Rd, New Castle
CLOSE · 09:00 - 19:00 · +1 724-658-3521
"My wife and our family have purchased 7 Ford Vehicles from salesman Rod Franzi . we have purchased used and new from Phil Phitts Ford and Rod. We are pleased with every part of the dealership and they were great to us in every part of the purchase and after the purchase. We would recommend Phil Phitts Ford and Salesman Rod Franzi to any of our family and friends. Top notch salesman and dealership."
Coughlin Ford of Pataskala
3
41
9800 Worthington Rd NW, Pataskala
CLOSE · 09:00 - 20:00 · +1 220-212-1087
"Brought in an 2022 F250 for service on 8-25-25 at \n10 am according to their on-line scheduling system.\n We picked up the truck on 8-27 without any service being performed. Here's the story:\n\nWe tried to call the service department numerous times throughout the two days without luck. No one picked up the phone after the operator transferred the call to the service department and the calls eventually (after 6 or more rings) went to voice mail. We received no call backs nor any text messages on maintenance status. That was strange.\n\nWe drove to the dealership on 8-27 and the service gal said they didn't get to the truck yet and it's still in the parking lot and if you want to take it--here are the keys. \nMy husband around the lot looking for the truck .....to no avail.\nIt was only after I made my presence known in the sales room--quite loudly in fact-- did a sales guy run into the service department and excitedly ask if my husband was there to pick up his truck and only then was another gal dispatched to locate our truck and deliver it to the service door.\n\nWe are giving this dealership one star because of their disregard for keeping the customer informed on maintenance status\n\n and then how they treated the customer when he came to pick up the vehicle. \n No apologies. \nNo 'let us make it right for you', \nno car wash --just here are the keys and good luck finding the vehicle.\n\nThis is customer obsession? Other dealerships can eat this dealer alive on this aspect alone. And we bought this truck brand new from these folks."
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