There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

Withholding occurs when the SSA retains part of a monthly benefit payment until the overpayment debt is fully repaid.

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

The Social Security Administration is actively recovering $72 billion in overpayments, impacting beneficiaries nationwide. If you've received more than your entitled amount, it's crucial to understand ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

New identity proofing requirements for certain transactions, like changing an address, could especially impact people in ...

A potential new Social Security Administration policy would force 3.4 million more people to visit field offices to update ...

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

SSA plans to require 3.4 million more field office visits each year for routine requests, adding to existing access issues ...