Getting your Trinity Audio player ready... If you don’t know where you’re going you might not get there. – Yogi Berra Now that the mid-term elections are behind us and businesses are closing out the ...

Businesses often need to evaluate where they are in order to decide where they want to go, and sometimes the best way to do that is by comparing themselves to a standard. “In today’s world of sharing ...

Many hospitals and health systems use the same performance management tool for a very long time, trusting that its capabilities adequately meet their organizational needs. And that’s just what some of ...

The last six VM Insights articles have focused on how regulators can support and improve utility VM. The three following articles, beginning with this one, will focus on the use of benchmarking to ...

In any successful construction operation, fleet managers need their vehicles and operators in constant peak condition to meet deadlines, stay on budget, and keep their crew as productive as possible.

Benchmarking appears simple on the face of it. Look it up in any dictionary and you get a range of straight-forward, broadly similar definitions. The online Collins English Dictionary says a benchmark ...