Traditionally, chatbots have been predominantly deployed through web widgets. This conventional method, while functional, limited the scope and efficiency of chatbot integration in the mobile context.

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Air New Zealand may have made some of the most memorably wacky in-flight safety videos in the industry, but its first foray into chatbots, via 'Bravo Oscar Tango' – Oscar for short – doesn't seem ...

Parmy Olson is a Bloomberg Opinion columnist covering technology. A former reporter for the Wall Street Journal and Forbes, she is author of “Supremacy: AI, ChatGPT and the Race That Will Change the ...

Twenty minutes after Microsoft granted me access to a limited preview of its new chatbot interface for the Bing search engine, I asked it something you generally don’t bring up with someone you just ...

Scientists from Universidad Carlos III de Madrid (UC3M), together with a research team from Ericsson and the KTH Royal Institute of Technology in Sweden, have developed an artificial ...