More than 4 out of 5 customers found the AI assistant helpful in early testing, Cigna said in its Thursday release. However, weaving AI into consumer communications might introduce new problems.

The myCigna member interface will be used to gradually roll out the new technologies, which include a virtual assistant driven by AI, personalized provider matching, real-time cost tracking ...

Cigna is introducing an AI-powered virtual assistant to help members get their questions answered during health insurance interactions. The generative AI tool that Cigna calls more than a chatbot, ...

The Cigna Group (NYSE:CI) is one of the 12 best healthcare stocks to buy now. On June 12, the company started rolling out new artificial intelligence-powered tools to enhance how people navigate ...

Cigna’s innovative AI tools debut Additionally, Cigna will update its existing cost-tracking tool to help members track deductibles, out-of-pocket expenses, and bill payments in real-time.

AI-Powered Virtual Assistant is one of the tools designed to provide clear conversational and personalized answers to common questions. Cigna will also offer Personalized Provider Matching, a ...

The myCigna member interface will be used to gradually roll out the new technologies, which include a virtual assistant driven by AI, personalized provider matching, real-time cost tracking ...