A responsive website was once enough to enjoy success in online marketplaces but that is no longer the case today. Today, it ...

The exploration of AI in marketing highlights its transformative potential to combine human creativity with machine precision ...

Traditional customer engagement is largely reactive ... allowing customers to visualize products in their own space. IKEA’s AR app, for example, lets customers see how furniture would look ...

Retailers are presented with a unique opportunity through mobile apps: A new way to engage their customers on a personal level. Personalized customer engagement is a huge driver of sales and ...

The Verint Open platform enables brands to improve customer experience automation across contact centers, back offices, ...

Just Salad, a fast-casual restaurant chain, has launched its latest ordering feature, “Salad AI.”  By utilizing personalized ...

Jeff’s Bagel Run, the celebrated bagel shop known for its handcrafted bagels, freshly whipped cream cheese, and craft coffees, has taken a bold step into the future of customer engagement with the ...

Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that its subsidiary ...