In an exclusive interview with Deccan Chronicle, Sarbani Sengupta, Vice President—Customer Service, DHL Express India shares her insights on how the company is leveraging technology and human empathy ...
“I just wanted to let you know that in comparison to [competitor], your staff has delivered an exemplary service to me today.” This is an actual example of positive feedback received by DHL from an ...
During the height of the pandemic, getting critical medical supples to the right place at the right time was more important than ever. That was a challenge that had to be met by the likes of global ...
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