Five science-backed strategies for getting along with anyone. Oscar Wilde famously noted, “Some cause happiness wherever they ...

What are some triggers that may be the cause of challenging behaviors in people with Alzheimer’s disease? A person with Alzheimer’s disease or other dementia most likely will experience significant ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. In every career and organization, encountering a difficult ...

No matter how great of a workplace employers cultivate, sooner or later they are going to encounter an employee with a prob-lem behavior. Dealing with this conflict is uncomfortable for many of us, ...

Most people can identify someone in their life who is “difficult." At a cocktail party or lunch meeting or during a neighborhood walk with a friend, many conversations revolve around the people in ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

One of the most common questions we get from participants when we’re delivering leadership development programs is, “How can I be a good leader when my own manager sets a bad example?” When your ...

Tension: Habits once hailed as polite or hardworking—unsolicited phone calls, chain emails, chronic one-upmanship—now drain cross-generational goodwill. Noise: Nostalgic narratives defend “the good ...

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...