Initially, the service is targeted at businesses with 1,000 to 5,000 employees, but Dell is accommodating those with as few as 500 employees, said Joyce Mullen, vice president of Dell SMB Services.

In a move designed to expand the company’s present in the increasingly popular small-business-computing segment, Dell Computer is launching a set of services in early 2003 designed to bring IT ...

If you call the Dell support line, chances are you’re the lucky winner of the chance to pay $300 for Dell warranty protection. Laptop Magazine called Dell three times with a number of simple problems, ...