Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Delivering on the Microsoft Dynamics commitment to rapidly innovate, and help businesses attract, win and retain customers through solutions that delight users and proactively help them do business, ...

“In today's hyperconnected world, customers need to be able to access their business-critical data on the device of their choice from wherever they are,” said Dennis Michalis, general manager, ...

Microsoft is readying more new Dynamics 365 applications which officials are touting as AI and mixed-reality-infused. At the "Microsoft Business Forward" conference in Paris on February 21, company ...

Microsoft today announced that Microsoft Dynamics CRM will release its next service update in Q2 2012. This service update will let customers access the complete functionality of Microsoft Dynamics ...