It was in my first office job that my habit of writing exclamation mark–ridden work emails first came to my attention. My supervisor noticed the pattern and gently asked me to tone it down. At first I ...

I like to think I'm a bit of a badass. (And I use the word bit very purposefully.) I've jumped out of a plane at 14,500 feet. I've lived abroad. I run my own business. But ask me to send a ...

Previous research findings have shown that exclamation marks make comments seem generally more positive. People also use them to make judgments about the sender's emotional state. Exclamation marks ...

Earlier this year, Lara Frank*, a copywriter for a large tech company, wrote an email to her boss trying to clarify a miscommunication. Frank edited her email to remove superfluous exclamation marks — ...

If you really want to demonstrate your dislike for someone, end a sentence with a period. "Thanks so much." "That's great." "Happy birthday." As a line in an email, a text or a Facebook comment, any ...

Hi, readers! Let’s talk about email! What’s with all the exclamation points?! I’m serious. Have you noticed how this one punctuation mark dominates your email messages — both those you get and those ...