Chatbots have come a long way since inception. While we’ve long used them for shopping and to expedite customer service requests, with growing popularity and use cases, they’re now common in fields ...

Dr. Chatbot: What’s the Worst That Could Happen? In recent years, chatbots have become increasingly present in our digital lives. Though previously used mainly as virtual assistants and in customer ...

Artificial intelligence-powered chatbots are getting pretty good at diagnosing some diseases, but how do chatbots do when the questions are less black-and-white? For example, how long before surgery ...

Frustrated by the medical system, some patients are turning to chatbots for help. At what cost? Credit...Pablo Delcan Supported by By Teddy Rosenbluth and Maggie Astor Wendy Goldberg thought her ...