Researchers found that emergency department physicians spend most of their time in indirect patient care activities and are frequently interrupted, at almost twice the rate of community ED physicians, ...

The majority of surveyed nurses reported spending one-quarter of their twelve-hour shift on indirect patient care, according to a recent study by Atlanta-based staffing and technology company Jackson ...

Healthcare: try to name a sector in which the importance of process excellence is higher. You’ll struggle. Every decision, every action, every allocation of personnel or resources has a direct impact ...