With the only fully customizable, fully configurable Messenger on the market and new messenger-first support ticketing, Intercom helps businesses engage and support their customers in entirely new ...

Intercom, a customer messaging platform, has released Messenger, a new tool designed to streamline workflows and connect with third-party platforms to provide buyers with all the information they need ...

Intercom updates Messenger, QuestionPro nabs journey mapping platform, Soul Machines Digital Iris stays on the job, more CX news. Intercom, an engagement operating system, has announced several ...

When Paul Adams left Facebook to join customer communication startup Intercom, he told me the goal was to help businesses becoeme more personable and intimate when communicating with customers. With ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Messaging platforms and all the apps that can run on them ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced it has joined the Intercom App Partner Program to bring sales and ...

Messenger bridges the gap between the constraints of low-end, two-wire party line systems and the cost and complexity of larger broadcast intercom systems. The Messenger package is easy to install, ...

Forbes contributors publish independent expert analyses and insights. Federico Guerrini is a reporter covering tech policy and AI. The world of business messenger is less well-known, but that doesn't ...

There's no shortage of messenger products out there, but SF-based Intercom has carved out an enviable niche in the business world. Since 2011, it's quietly built a popular communications product for ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...