Intense competition pushes restaurants and coffee shops to improve their customer loyalty and retention. Big names such as Starbucks and Chick-fil-A have already made big changes to their rewards ...

When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...

Like many restaurant companies over the past couple of years, Walk-On’s Sports Bistreaux is refreshing its digital mobile experience with a new app and revamped loyalty program. The Atlanta-based ...

Chipotle's loyalty program shows early indications of how mobile technology can help to boost store visits and orders among key customers, likely helping to drive future sales growth and longer-term ...

Having incorporated mobile applications into our daily lives, it’s extremely difficult to imagine a world without them. This is also why statistics such as those reporting that the average smartphone ...

Fast-casual dining chain Penn Station East Coast Subs is rolling out a new application enabling users to order ahead, collect and redeem rewards points, send friend referrals and receive access to ...

Seafood QSR chain Long John Silver's, which has more than 500 locations across the U.S. in addition to restaurants in Indonesia, Singapore, Malaysia and Thailand, has unveiled a mobile app and its ...

Best Buy, Walgreens and Sephora are only a few of the brands with campaigns this year that are betting big on loyalty as the centerpiece of their mobile strategies. From integrating social media to ...

The U.S. food retail industry comprises nearly 63,000 grocery stores and supermarkets, which amounted to $765.98 billion in sales in 2021. To stay competitive, retailers need to create and maintain ...