The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino's Pizza, ...

Omegle, the popular albeit extremely controversial online chat service, is shutting down after 14 years. Heading to Omegle.com now, users are greeted with a lengthy statement announcing the closure ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Online marketing offers many advantages over its traditional brethren from a metrics perspective. You can, for example, examine click-through-rates to a promotion, to a blog or to an article to your ...

Microsoft is improving its communication tools for business users. They've introduced a live chat feature for Microsoft 365 Business subscribers. Today, Microsoft announced a new live chat feature ...

There’s no doubt that the more care you take over customer interaction the better your sales will be and the higher that customers will rate your service. A powerful technique that is starting to ...