One of the biggest issues you may face with your customers is the lack of a good definition of what you think you are doing ...

Operational definitions are instrumental in determining the exact process by which research data should be collected and processed. Because operational definitions outline how data will be measured, ...

This list defines some key terms used in Leading Through Laudato Si'. These are not meant to be universal definitions, but instead provide a sense of the frameworks used to develop and write the plan.