At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Demand for PC support is booming, even as retailers and PC vendors pare down standard warranties. Chart: How services stack up Tom Krazit writes about the ever-expanding world of Google, as the most ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Most small businesses are overwhelmed by finding professional PC repair services to help them manage their technology. So how can you understand their needs and concerns to develop the best PC repair ...

Richmond, Va. — Circuit City has partnered with PlumChoice, a Web-based IT service firm, to provide online PC support services for its consumer, home office and small business customers. The program, ...

Technology is a wonderful thing, when it works. Just as cars run reliably but lawn mowers never start, many people wonder why humans are capable of creating amazing technology but can't make PCs that ...