Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

A new post on Harvard Business Review‘s blog by a team from Boston-based Brigham and Women’s Hospital sheds light on how the hospital “pulled the Andon Cord” — altered all administrative levels to the ...

Quality Improvement (QI) projects require a series of distinct steps and timely data collection that will allow clinics to see if changes are yielding results, a consultant told attendees at a ...

Process and Control Improvement (PC&I) project planning is quite critical to the health of your business. Establishing a process improvement initiative helps maintain both quality and efficient ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Workplace ergonomics, or improving the fit of the workplace to the worker, is about change—and experience proves that the fastest way to make impactful, sustainable changes is by establishing a ...

Establishing a peer review of teaching process and community culture is not easy and takes time. Following recommendations from literature, research, and colleagues can help. A synthesis of this work ...