This course is based on the 2015 version of the ISO 9001 Standard – which employs a process approach that incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking – and is applicable in ...

ISO 9000 is a set of international standards of quality management that have become increasingly popular for large and small companies alike. Adherence is accomplished through an application process ...

In 2016, ASQ and APQC partnered to conduct a survey that would provide a comprehensive look at intercontinental quality and continuous improvement methodologies and to explore organizational practices ...

Quality management systems are really just about one thing: quality. But assuring quality in your products and services has a nice ripple effect of increasing customer satisfaction and keeping them ...

ISO 9002 refers to company level certification following a standard published by the International Organization for Standardization (ISO). The ISO created guidelines for quality assurance in ...

Editor's note: Industry Insights are sponsored blogs submitted by manufacturers and suppliers serving the fire service industry. Tim Riley remembers the tension permeating across his entire department ...