Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Salesforce Inc. Chief Executive Officer Marc Benioff said his company has automated a significant chunk of work with AI, ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Salesforce CEO Marc Benioff said artificial intelligence is accounting for 30% to 50% of the company's workload. Technology companies are hunting for new ways to trim costs, boost efficiencies and ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...

AI agents were a topic of conversation on Tuesday as well, when Salesforce's management announced plans to acquire data-management company Informatica (INFA) in an $8 billion tie-up.