SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...
SAN FRANCISCO--(BUSINESS WIRE)--Medallia (NYSE:MDLA), the global leader in experience management, today announced Service Experience Quickstart for ServiceNow Customer Service Management (CSM) ...
SAN FRANCISCO--(BUSINESS WIRE)--UJET, Inc., the intelligent, modern contact center platform, in collaboration with Google Cloud has announced the integration of their CCaaS solutions with ServiceNow, ...
Sprinklr, a customer experience management platform provider, today announced a ServiceNow Customer Service Management (CSM) integration. Companies can use Sprinklr's artificial intelligence-powered ...
ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...
When the coronavirus pandemic hit in March, little did New Zealand-based Kiwibank realise that it would accelerate the bank's plans to overhaul its customer service management (CSM). The company ...
SANTA CLARA, Calif., January 15, 2025--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer ...
Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...
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