Micro lessons and taking the time to talk with customers during checkout can add to their overall experience, experienced retailer Carol Schoreder says. The word “free” is one of the most effective ...

I imagine all agency owners and leaders can agree that the more channels or services in a client engagement, the longer we retain that client on average. Of course, not all clients include different ...

Forbes contributors publish independent expert analyses and insights. Jodie Cook covers AI, marketing & LinkedIn for coaches & entrepreneurs Stop waiting to be discovered on LinkedIn. Share your ...