Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

As companies try to attract broader, more diverse talent pools, human-centered design could be key. Human-centered design doesn’t start with the product. It starts with the workplace 'You have to work ...

Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

Often, proponents of human-centered design think about making change by streamlining a process or building an easier-to-use form or app. (Photo by Daria Nepriakhina on Unsplash) This is your first of ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

The architectural practice has always been rooted in what people now call “human-centered design”. The term, coined by Irish engineer Mike Cooley in his 1987 publication “Human-Centred Systems” ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

Humanizing the customer experience (CX) has become the north star for brands, helping businesses scale their revenue growth and building long-term loyalty and brand trust. In fact, a study conducted ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...