30% of data breaches that occurred last year involved a third party, new research shows. According to the Verizon 2025 Data Breach Investigations Report, during the year ended October 31, 2024, there ...
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How Your TV Is Tracking You—and Selling the Data
In today’s interconnected world, your TV is more than just a screen—it’s a powerful data collection tool. As smart TVs and streaming devices become increasingly prevalent, they are quietly gathering ...
More and more companies are using outside platforms to handle customer service, but that comes with a tradeoff - it opens the door to new risks. European airlines Air France and KLM told customers ...
Today’s consumers expect more than just functional brand interactions. They expect intelligent, personalized experiences delivered in real time. According to McKinsey, 71% of consumers expect ...
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