The American Customer Satisfaction Index is a gold standard of research about consumer preferences. In its just-released ACSI Retail and Consumer Shipping Study 2023-2024, Walmart Inc. (NYSE: WMT ...

‘OMG hell no’: Walmart worker calls out ‘crazy’ customer starting ‘random drama’ at 10:59pm ‘there was literally cops there too’ Jack Alban Posted on January 28 2024 1:00 am CST ...

This feedback is gathered from the Walmart Customer Spark Community, which is made up of invite-only, verified Walmart customers who have double opted-in to contribute their feedback. In 2024, Walmart ...

A Walmart employee revealed on Reddit that a customer called police after accidentally entering 999 avocados at the self-checkout kiosk, causing his grocery bill to spike to over $1,300.

Walmart-owned Sam's Club is experimenting with "Scan & Go" technology, which would ring up items while shopping. But the company doesn’t have plans to eliminate the self-checkout machines any ...

A recent American Customer Satisfaction Index report card of retailers reveals that Walmart scores poorly. That is bad news for America’s largest retailer ahead of the holidays.

These successes reflect higher customer satisfaction levels, which are translating into rising shopper traffic. But there's a more important metric to watch when you're judging Walmart as a ...