The American Customer Satisfaction Index is a gold standard of research about consumer preferences. In its just-released ACSI Retail and Consumer Shipping Study 2023-2024, Walmart Inc. (NYSE: WMT ...

‘OMG hell no’: Walmart worker calls out ‘crazy’ customer starting ‘random drama’ at 10:59pm ‘there was literally cops there too’ Jack Alban Posted on January 28 2024 1:00 am CST ...

This feedback is gathered from the Walmart Customer Spark Community, which is made up of invite-only, verified Walmart customers who have double opted-in to contribute their feedback. In 2024, Walmart ...

A Walmart employee revealed on Reddit that a customer called police after accidentally entering 999 avocados at the self-checkout kiosk, causing his grocery bill to spike to over $1,300.

Walmart-owned Sam's Club is experimenting with "Scan & Go" technology, which would ring up items while shopping. But the company doesn’t have plans to eliminate the self-checkout machines any ...

A recent American Customer Satisfaction Index report card of retailers reveals that Walmart scores poorly. That is bad news for America’s largest retailer ahead of the holidays.