Upgrades to 911 systems allow dispatch access to real-time video and text translation services

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to ...

Tampa Police Department rolls out AI technology to help officers, dispatchers

The Tampa Police Department rolled out several new pieces of AI technology to assist officers and dispatchers. Some of these ...

Wisconsin counties turn to artificial intelligence for 911 dispatch centers

GREEN BAY, Wis. (WBAY) - Wisconsin counties are increasingly adopting artificial intelligence technology for their 911 ...
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911 dispatchers work long hours with a heavy emotional toll. How Broome County's are feeling

911 dispatchers help guide Broome County residents through some of their toughest moments. From the emergency services department in the Town of Dickinson, dispatchers work long hours in a job that ...