Entering the era of agentic AI will shift investment to agentic experiences, but keeping humans at the center of the customer ...

The guidance should help health systems safely manage and monitor AI tools in a financially sustainable manner, which can be ...

In order for doctors to trust AI in a clinical setting, artificial intelligence must explain its clinical decisions and cite sources, according to an association report.

The adoption of AI agents in healthcare is an essential strategy for institutions that seek efficiency, agility and smarter ...

The Joint Commission June 11 announced a new partnership with the Coalition for Health AI to help accelerate the development ...

"If your mission is to make customers' lives better and easier every day, and you believe every customer experience will be reinvented by AI, you're going to invest deeply and broadly in AI ...