Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today released its Inside the Conversational AI Revolution report. 1 ...

The Australian Communications and Media Authority says organisations that use branded identifiers in text messages to communicate will need to register their sender IDs. If the sender ID is ...

You're walking along a busy street when a text pops up on your phone. So far, so ordinary - but the reality could be far darker. Fraudsters are increasingly targeting commuters using portable ...

Forbes contributors publish independent expert analyses and insights. Davey Winder is a veteran cybersecurity writer, hacker and analyst. Updated November 28 with CISA recommendations regarding the ...

Businesses that use text messages to communicate with their customers will need to register their sender IDs under their name ahead of the SMS Sender ID Register in July next year. The Australian ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Vikki Velasquez is a researcher and writer who has managed, coordinated, and directed various community and nonprofit organizations. She has conducted in-depth research on social and economic issues ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

Twilio, Inc. engages in the development of communications software, cloud-based platforms, and services. It operates through Twilio Communications and Twilio Segments. The Twilio Communications ...