AI empowers brands to create personalised, memorable interactions, turning customers into passionate advocates.

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

A new study from researchers at Northeastern University found that, when it comes to self-harm and suicide, large language ...

Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...

Around 80 to 90 pickup-only locations in the US, many of which are located in office buildings and offer no seating, will be ...

AI chatbot companions are everywhere. And so are cautionary tales about their influence. But men are also using them as a way ...

Built primarily in urban centers, airports, and hospitals, these stores were designed to maximize convenience—no cash ...

Artificial Intelligence - This infographic compares the global Web traffic for the top 10 search engines with the global Web traffic of the top 10 AI chatbots, and it looks at year-over-year changes ...

OpenAI spends tens of millions on electricity costs from users being polite to ChatGPT. A recent survey shows most AI users say "please" and "thank you" to chatbots.

$2B for Mars: No, not the planet. That’s much more expensive. The family-owned U.S. candymaker says it plans to invest ...

Before Mark Cuban became a tech billionaire, he gave up on a venture selling powdered milk after just one month. Here’s what the experience taught him.