“Of the six chatbots asked this question, three (including Google’s own Gemini AI bot) rated President Donald Trump dead ... The Missouri attorney general earlier this year sued Starbucks, claiming it ...

AI empowers brands to create personalised, memorable interactions, turning customers into passionate advocates.

In the Common Sense Media survey, 31% of teens said their conversations with AI companions were “as satisfying or more satisfying” than talking with real friends. Even though half of teens said they ...

Andrew Clark only goes to drive-thrus that ask for a name and always says ‘J.R.’ in homage to the character J.R. Ewing on the ...

While the six steps outline what companies must do to leverage AI, a set of guiding principles defines how they must operate.

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

Researchers say popular mental health chatbots can reinforce harmful stereotypes and respond inappropriately to users in ...

Therapy chatbots powered by large language models may stigmatize users with mental health conditions and otherwise respond ...

A new study from researchers at Northeastern University found that, when it comes to self-harm and suicide, large language ...

Language technologies are being adapted for health across Africa. But most of these tools never make it beyond the lab or they are limited in their language options.

The reason is simple: the chatbots of today don’t have access to your online life like your browser does. That level of ...

The feature is being tested in Meta’s open-to-all AI Studio.