Target is joining companies such as Walmart and Disney, which use structured greeting guidelines for employees ...

The Minneapolis-based retailer issued a new directive for in-store workers instructing them to smile and make eye contact ...

Target’s latest in-store guideline directive for employees focus on friendliness -- and it comes just in time for holiday ...

Target fired 815 employees in one conference call. Experts say this impersonal approach signals a disturbing new workplace reality.

Rachel Reeves will reportedly target employee pension contributions in a bid to raise more money and fill a black hole in the ...

Target's new initiative requires employees to smile more. The initiative comes from the top, with hopes of making stores more hospitable while strengthening sales.

According to Bloomberg News, Target workers have been given new guidelines on how to interact with customers. The initiative, known as the 10-4 program internally, instructs employees to smile, make ...

A national retailer is sending a message to its workers – smile. In an effort to lift sales ahead of the holiday season, Target has issued a new directive mandating workers smile and make eye contact, ...

As the holiday season fast approaches, Target is urging its employees to add a little more “jolly” to their work routine.

Target employees filed a lawsuit over wage claims for off-the-clock walking, which ended in a $4.6 million settlement.

When a customer comes within four feet, staff are encouraged to ask if they need assistance or how their day is going.

Target customers are taking to TikTok to bemoan the store’s “tacky” holiday decor after the company issued new orders to employees to smile and make small talk in a bid to boost sluggish sales.