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Airbnb made big announcements about the future of its business this week. But the CEO is driven by more human factors.
Airbnb brings a massive app revamp that offers new features to look forward to, including new social and AI experiences.
Rich DeMuro reports on Airbnb’s big expansion: now you can book experiences and offer your own. It’s a new way for ...
Airbnb is rebranding with a sweeping launch of services, experiences and app updates designed to rival hotels and expand its ...
Airbnb has reportedly started quietly deploying an AI-powered customer service chatbot across the United States, aiming to streamline user support and reduce reliance on human agents. As of early ...
Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, CEO Brian Chesky said on a Q1 2025 earnings call last week. The company ...
This dual expansion aims to position Airbnb as a comprehensive platform for both accommodation and local engagement. The revamped app interface features several key updates designed to enhance ...
The newly designed app aims to be intuitive and browsable, while still feeling distinctly Airbnb: “Fun, alive, and simple”.
[NEW YORK] After more than a year of teasing expansion plans beyond home rentals ... help produce travel inspiration content on the Airbnb platform in the coming years, sometimes with the help of ...
Airbnb has rolled out an extensive new effort to make services from professional chefs, local tour guides, celebrities and ...