Potter revealed that his perspective on the company began to shift in 2005, when Cigna—one of the largest health insurers in the country—put forward an initiative focused on “consumerism ...

Cigna’s logo is seen in Virginia Beach, Va. Cigna will begin linking bonus awards for high-level officers to the company’s net promoter score, a measure of customer loyalty and satisfaction ...

Cigna has sold its Medicare businesses and slashed the number of people it covers in its ACA plans by more than half.

Former Cigna executive Patrick Foley launched Belong Health, a Medicare Advantage company with a specific focus on special needs populations, according to a June 14 news release.