In this news, Exotel partners with Knowmax to revolutionize customer experience by integrating AI-driven knowledge management ...

The innovative platform, designed to help elevate customer engagement and operational efficiency, reflects Unifonic’s ongoing transition towards adopting artificial intelligence-powered engagement sol ...

Video has historically been a passive experience -- more look-but-don’t-touch than truly engaging. As brands navigate ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for today’s leading brands, has announced a mult ...

Mobicom Corporation, Mongolia's largest mobile network operator, today announced a strategic partnership with Circles, a ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that Chief Executive Officer Khozema Shipchandler will ...

Enterprise communications provider 8x8 and customer engagement platform MoEngage have formed a partnership, to enhance ...

With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...

Additionally, Journify deploys AI to supercharge advertising performance. Its key innovations include Predictive AI Models ...

Habanero Social AI-Driven Google Business Profile Automation Platform from Hundreds of Customers LLC ...

NDB Bank recently hosted a Customer Engagement Forum at the North Gate Hotel, Jaffna. The exclusive event brought together ...