In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Salesforce Inc. Chief Executive Officer Marc Benioff said his company has automated a significant chunk of work with AI, ...

That’s an astonishing figure, though when talking to Bloomberg the CEO said it was merely “pretty good,” and he admitted a 100 percent accuracy target wasn’t “realistic.” Salesforce was able to ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...

Th<span id="cke_bm_4633S" style="display:no e real blocker has become clear: teams can’t see what agents are doing — or evolve them fast enough ...

Salesforce Launches Agentforce 3 to Solve the Biggest Blockers to Scaling AI Agents: Visibility and Control. New Agentforce Command Center provides a complete observability solution for optimizing ...

AI agents were a topic of conversation on Tuesday as well, when Salesforce's management announced plans to acquire data-management company Informatica (INFA) in an $8 billion tie-up.

Salesforce helps organizations of any size reimagine their business for the world of AI. With Agentforce, Salesforce's trusted platform, organizations can bring humans together with agents to ...