Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

In a recent announcement Salesforce puts the cards on the table: Net Zero Cloud matters because it turns the burden of ...

Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

They analyze data to create a model of an individual, potentially replicating their personality and actions with striking ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

The Kathmandu center of excellence gives SecurityPal a cost base low enough to keep humans in the loop while staying ...

AI agents for regulated enterprises, today announced that it is now available in AWS Marketplace, making it easier than ever for global organizations to deploy enterprise-class AI agents that are ...