In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Eric Loeb, executive vice president at Salesforce, is calling for something often overlooked in high-tech boardrooms ...

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc ...

Agentforce represents the shift from generative AI to agentic AI. Updated with details on Agentforce for Revenue. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload. The market’s back ...

In a recent announcement Salesforce puts the cards on the table: Net Zero Cloud matters because it turns the burden of ...

Th<span id="cke_bm_4633S" style="display:no e real blocker has become clear: teams can’t see what agents are doing — or evolve them fast enough ...

Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle ta ...