In this course, you'll learn basic etiquette tips for answering, managing, and ending client service (CS) calls. You'll also learn how to make a good impression by listening, using questions to …

Learn how to speak politely on the phone and keep clients satisfied in this customer service and sales training course that improves your communication skills.

Sep 3, 2025 · Earn a higher salary or negotiate a promotion with this list of top certifications and courses to take your customer service to new heights.

If you’re looking for customer service and culture guidance, call center soft skills training, customer service etiquette training, customer service leadership training, or phone skills …

This in-person, instructor-led telephone customer service training is a focused, practical workshop designed to improve phone-based communication and strengthen service consistency across …

May 23, 2016 · Learn how to identify and address the unique challenges posed by serving customers over the phone.

America's favorite brand of customer service training. Now available in SaaS eLearning via our ServiceSkills.com training platform. Also offering LMS and HRIS elearning modules. Improve …

Our customer service training courses are designed to build foundational and advanced skills in in-person, telephone and online communication, as well as business etiquette.

Nov 14, 2024 · Phone-Based Customer Service focuses on essential phone skills: The course is ideal for anyone who serves customers over the phone. This includes contact center agents, …

Great course to learn and to stay on top of customer Service skills. When will I have access to the lectures and assignments?