Find out how to submit a request for a refund for a purchase of digital Xbox content.

If you were eligible for a refund, you can see the refund status by following the steps below. If you were not eligible for a refund, or if you cancelled recurring billing, there will not be a refund entry.

These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable …

If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund. For Play Store purchases, go to Learn about Google …

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

If you purchased a game or app from Microsoft, you may be able to request a refund. To request a refund on apps and games for use on Xbox, go to Request a refund for digital games. To learn about …

The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund:

Oct 14, 2025 · If you have purchased a Microsoft 365 Basic, Microsoft 365 Personal or Microsoft 365 Family subscription from Microsoft and you would like to get a refund, select Check my account …

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund. See Countries with prorated refunds for Microsoft …

These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable …