Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using voice recognition …

IVR stands for Interactive Voice Response and is an automated business phone system feature that provides callers with lists of pre-recorded options to choose from through spoken responses or …

Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers call an …

Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It allows them to …

Dec 18, 2025 · What is an Interactive Voice Response (IVR)? An IVR is an automated telephony system or a part of a business phone system that interacts with callers using voice prompts and keypad inputs.

IVR in a call center stands for interactive voice response. It's the technology that allows call centers to route calls based on customers’ spoken responses or touch-tone input.

4 days ago · Learn the full IVR meaning, how IVR systems work, and why companies use IVR for routing, authentication, balance inquiry, and customer experience.

Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers with options, …

Feb 13, 2025 · Interactive Voice Response (IVR) is pivotal to call center success, particularly for inbound communications like customer service. It keeps calls organized, directing customers to the right …

An IVR call center automates customer interactions, providing self-service options and improving call routing efficiency. Explore our IVR solutions.